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Ranked No. 1 in the travel insurance by 10Life^, and won “Travel Insurance” award by Bloomberg Businessweek/Chinese Edition “Financial Institutions 2024”
MyTravel Insurance
Covers irrecoverable charges for flight and hotel accommodation arising from trip cancellation or change of travel date for any reason(s) before departure, as well as stolen mobile phone while traveling
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All premiums are calculated on standard rates and this quote is for reference only. The premium levy, which we’re obliged to collect for the Insurance Authority, is payable in addition to the actual premium to be paid.
Before proceeding, please confirm you understand this product’s features and that it fits your need(s).
MyTravel Insurance is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). This platform is operated by FWD Financial Limited ("FWD Financial"). FWD Financial is an appointed insurance agency of bolttech Insurance. Important Note For Customers Referred/ Redirected by Third Parties.
MyTravel Insurance is recognized by the industry
Ranked top-three in the “Most Innovative Product/Service Award - General Insurance” category
Won “Excellence Performance” award in the travel insurance sector
Ranked No.1 in the travel insurance category by comparing with over 60 other travel insurance products available in the market
Signature product highlight
Applicable only for Superior Plan
Rare-in-market¹ – cancel³ or reschedule3,5 your trip before departure for any reason² and you can get reimbursed for up to 50% of the applicable public transportation and accommodation charges.
Comparison of Travel Insurance
MyTravel Insurance Premium/Superior plan | Company Z
Core/Prime plan | Company A
Premier/Privilege plan | |
|---|---|---|---|
Scenario 1 |
Up to 100% of
maximum benefits¹
|
Up to 100% of
maximum benefits¹
|
Up to 100% of
maximum benefits¹
|
Scenario 2 |
Cancel your trip for any reason² and you can get reimbursed for up to 50% of the applicable public transportation and accommodation charges
|
Cover
|
Cover
|
¹ For the detailed terms, conditions and exclusions of trip cancellation, please refer to the policy provisions.
² Applicable to MyTravel Insurance – Superior only. The policy must be purchased before or within 7 days from the date you make your initial payment or deposit for your trip, and the cancellation/change must be made prior to the original departure time; otherwise, the claims under this section will not be accepted. Please refer to the policy terms, conditions and exclusions for details.
Take out Superior Plan can allow you more flexibility to respond to any sudden plan changes.
Tips:
Susan applied for MyTravel Insurance – Superior Plan before or within 7 days from the date she made her initial payment or deposit for the trip, which is between 1 August to 7 August. Therefore, she was able to get reimbursed for up to 50% for cancellation of journey for any reason, capped at HK$25,000. Please refer to the policy terms, conditions and exclusions for details.
Reminder
If the application is made before or after the occurrence of severe weather or natural disasters, please pay attention to the latest announcements on this website to ensure your coverage is not affected.
Other product highlights
All fees for purchasing tickets and booking activities are covered³˒⁴
Pre-booked expenses for concerts/theme park tickets, experiential activities, etc, in case you are unable to attend due to sickness or injury, can be covered for up to HK$15,000.
Cover personal belongings such as mobile phones, travel documents, credit cards etc.³˒⁴
MyTravel³˒⁴ covers baggage and personal belongings losses comprehensively, or stolen of devices including smartphones, laptops, tablets, with no deductible. Loss of travel documents or unauthorized use of credit cards are separately covered for up to HK$3,000 each.
A must-have car rental protection for road trips³˒⁴
If the rented vehicle is damaged - for example, scratched while parking or stolen, you'll be fully covered up to HK$5,000 of the vehicle excess fees.
Enjoy popular sports during the tour³˒⁴
Medical coverage includes the leisure and amateur sports activities such as skiing, scuba-diving and hiking etc. Also get up to 80% protection for loss or damage of your sports equipment and gear!
Tailor-made worry-free protection for pet owners³˒⁴
Emergency pet boarding expenses in Hong Kong due to travel delay are covered. If your pet requires emergency treatment due to a serious disease and you need to cancel your trip and return to Hong Kong earlier than the original schedule, MyTravel3,4 will reimburse you up to 50% of the related travel expenses.
Annual plan allows you to take off anytime
MyTravel Insurance also comes with an annual plan, which provides coverage for an unlimited number of trips throughout the year.
Some of the features above are applicable only for specified plan(s). Please refer to the policy terms, conditions and exclusions for details.
3 levels to ensure a pleasant journey
Maximum Benefits Per Journey Per Insured Person (HKD)
Economy (Sum Insured) | Premium (Sum Insured) | Superior (Sum Insured) | |
Overseas Medical Expenses (from 60 days to 80 years of age) | 500,000 | 1,000,000 | 1,500,000 |
Cancellation or Curtailment of Journey (includes COVID-19+) |
| 25,000 | 50,000 |
Baggage and Personal Effects |
| 10,000 | 20,000 |
Theft of Mobile Device (includes Mobile Phones/Laptops) |
| Up to $5,000 | Up to $5,000 |
Pet Care |
| 3,000 | 10,000 |
Cancellation of Journey or Change of Travel Date for any Reason (50% deductible) |
|
| 25,000 |
Please refer to the policy provisions for the detailed terms, conditions and exclusions.
The product information contained in this website is a summary of the product features of the MyTravel Insurance policy for your reference only. For the full terms and conditions and exclusions of the policy, please refer to the policy provisions of the product. You should not purchase the plan solely based on the information on this website.
This product is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”), which is authorized and regulated by the Insurance Authority to carry on general insurance business in Hong Kong. This eCommerce Platform is operated by FWD Financial Limited ("FWD Financial"). FWD Financial, is an appointed and licensed insurance agency (License No. FA2568) of bolttech Insurance, and is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) for distribution of general insurance products in the Hong Kong SAR.
This product is only available for sale in Hong Kong and also to Hong Kong residents only. It is only valid for travel originating from Hong Kong.
Please make sure you are eligible for this product before applying.
Eligibility for this product:
• I am a HKID card holder.
• Currently in Hong Kong at the time of making this application.
• My trip is departing from Hong Kong.
Enjoy additional 5% off!
If traveling with family or friends, you can save an additional 5% by purchasing the policy together! For details, please refer to the Group Discount Promotion Terms and Conditions.
This online product information is for your reference only. Please download the brochure to learn about your full benefits and key product risks. Please refer to the plan’s policy provisions for the exact terms and conditions and the full list of exclusions, you may also call bolttech Insurance’s Customer Hotline at +852 2603 9435 for complete explanation.
This product is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). FWD Financial Limited is an appointed and licensed insurance agency of bolttech Insurance.
Frequently asked questions
Travel insurance is typically recommended to be purchased before departure, ideally right after purchasing your airline ticket or 90 days before departure. The coverage takes effect from the moment of purchase, say Section 12 – Cancellation of Journey for any Reason or Change of Travel Date for any Reason⁵, if trip is unfortunately affected by adverse weather, you will be compensated for flight delays or cancellations caused by bad weather. For other benefits, cover shall take effect when the insured trip starts.
Please refer to the policy terms, conditions and exclusions for details.
As long as you purchased the MyTravel Insurance – Superior Plan before or within 7 days from the date you make your initial payment or deposit for your trip, you will be eligible for a claim in case you need to change the travel date or cancel the trip for any reason* prior to the original departure time. Both the applicable public transportation and accommodation expenses can be claimed, subject to 50% of the Insured Person’s cancellation costs or the maximum benefits stated in the Schedule of Benefits, whichever is lower.
*Subject to the policy terms, conditions, and exclusions as shown in the policy provisions. Please note that if the claims fall into the exclusion which is not exempted under this benefit, such as fear of flying and suicide etc., no benefits will be payable. Please refer to the general exclusion 1.1-1.17 as stated in the policy provision for details.
Besides the airfare and accommodation fees, MyTravel also covers missed activities like the overseas tickets etc., subject to the maximum benefits stated in the Schedule of Benefits.
