Achieving success is a great way to simplify life. It makes it unnecessary to consider any alternatives to the very best of everything. This advantage is especially essential when it comes to the one area where no compromise should ever be accepted -- your health.
vTheOne medical plan (“the Plan”), certified by the Government, offers prestige medical benefits with an aim to provide coverage for a comprehensive treatment and recovery journey for you. vTheOne Medical Plan ("vTheOne") is a Flexi Plan certified by the Hong Kong Special Administrative Region Government under the Voluntary Health Insurance Scheme (“VHIS”) and is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability).
Benefit level | Deductible(HKD) | |||||
0 | 25,000 | 40,000 | 80,000 | 120,000 | 250,000 | |
Standard | F00067-01-000-01 | F00067-02-000-01 | F00067-03-000-01 | F00067-04-000-01 | F00067-05-000-01 | F00067-06-000-01 |
Standard Plus | F00067-07-000-01 | F00067-08-000-01 | F00067-09-000-01 | F00067-10-000-01 | F00067-11-000-01 | F00067-12-000-01 |
Superior | F00067-13-000-01 | F00067-14-000-01 | F00067-15-000-01 | F00067-16-000-01 | F00067-17-000-01 | F00067-18-000-01 |
Premier | F00067-19-000-01 | F00067-20-000-01 | F00067-21-000-01 | F00067-22-000-01 | F00067-23-000-01 | F00067-24-000-01 |
VHIS provider registration number is 00036
Registration effective on 28 February 2019
FWD has won | vTheOne Medical Plan (Premier and Standard Plus) has won | |||||
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The plan provides a full cover2 on medical expense incurred for a series of hospitalisation and surgery in Standard Private Room with Annual Benefit Limit and without Lifetime Benefit Limit. The Plan also provides flexible choices of geographical coverage for non-Emergency Treatment such as Asia 3(for Standard or Standard Plus plan level), Worldwide excluding the United States of America (“USA”) (for Superior plan level) and Worldwide (for Premier plan level); and without geographical limitation for Emergency Treatment.
First-in-VHIS-market5 : Cash benefit for major and complex surgeries
You need to undergo a surgical procedure which is categorized as major or complex according to the Schedule of Surgical Procedures or as reasonably determined by us if the surgical procedure is not included in the Schedule of Surgical Procedures, or
First-in-VHIS-market5: Cash benefit for Confinement in Intensive Care Unit in Hong Kong. You have been confined in Intensive Care Unit for at least 3 consecutive days in Hong Kong.
Reimburse for a list of home facility enhanement7 prescribed by occupational therapists
Stroke ancillary benefit7 covers charges on consultations and treatments prescribed by Specialists and Chinese medicine practitioners
Provides the Disability subsidy benefit of HKD12,000 per month and up to 24 months per Incident per month
If you are ever diagnosed with a designated crisis6, vTheOne provides Full cover2 and the deductible1 (if any) will be waived1, 6,7.
Inclusion of public hospitals and private hospitals in Hong Kong in the definition of Hospital under VHIS policy terms & conditions
With effect from 1 March 2023, the definition of “Hospital” in Part 8 “Definition” of your VHIS policy terms and conditions shall be refined to make clear that it shall include public hospitals as defined in the Hospital Authority Ordinance (Cap. 113 of the Laws of Hong Kong) and hospitals for which a licence is issued under the Private Healthcare Facilities Ordinance (Cap. 633 of the Laws of Hong Kong), subject to other conditions of (b), (c) and (d) in the definition. The relevant Supplement will be sent to all policy holders concerned on or before the respective policy renewals from 1 March 2023.
For any queries, please contact us at our Customer Service Hotline 3123 3123 or contact your adviser.
Do you know what factors FWD considers when handling medical claims?
Click this link to find out more about claims tips.
FWD integrates digital elements into FWD Care and launches a network doctor eBooking function for individual medical insurance on FWD eServices, a one-stop, 24/7 policy service hub. Eligible customers can now make an appointment anytime, anywhere for the following services, including:
• Designated day surgeries performed in Hong Kong and cashless facility (including outpatient colonoscopy and gastroscopy service, cataract surgery and wart treatment)
• Hong Kong doctor’s referral and cashless facility
• Mainland China VIP hospitals network appointment and accompanying services
Network doctor eBooking function is now available on FWD eServices, allowing you to access the eBooking platform of our partner anytime, anywhere to book for services needed, such as designated day surgeries and cashless facility, doctor referral service, and Mainland China VIP hospitals network appointment and accompanying services.
The eBooking function is user-friendly and convenient. Check out the video now to learn more!
vFamily Medical Plan is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability...
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