More than anything else, looking after your loved ones includes taking care of their health. Indeed, you would no doubt want to extend the coverage to them for peace of mind. For the ones who matter most to you, nothing less will do. vFamily Medical Plan (“the Plan”), certified by the Hong Kong Special Administrative Region Government (the “Government”), is designed to provide comprehensive yet straightforward coverage, with simplicity in mind. The Plan provides you with a wide range of hospitalisation and surgical coverage and high-quality ancillary services.
vFamily Medical Plan is a Flexi Plan certified by the Government under the Voluntary Health Insurance Scheme (“VHIS”) and is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability).
VHIS Plan Certification Number: F00072-01-000-01
VHIS provider registration number: 00036
Registration effective on 28 February 2019
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The Plan provides full coverage1 on a wide range of hospitalisation and surgical expenses anywhere in the world2. Without Annual Benefit Limit and Lifetime Benefit Limit, Eligible Expenses and/or other expenses which are reasonable and customary incurred can be reimbursed up to HKD550,000 per Disability3 per Policy Year.
By combining “per Disability3” and “per Policy Year” reimbursement basis, an innovative concept of “per Disability3 per Policy Year” claims mechanism is introduced in the Plan, enabling you to utilise your coverage by having the limits of individual benefit items and the aggregate limit per Disability3 per Policy Year counted afresh for each Disability3 and in each Policy Year.
The Plan provides full coverage1 on a wide range of medical expenses, including Prescribed Non-surgical Cancer Treatments4, kidney dialysis5 (including the rental cost of a kidney dialysis machine for use at home) and organ or bone marrow transplantation. On top of the aggregate limit per Disability3 per Policy Year of up to HKD550,000, you are entitled to an additional benefit for these three kinds of treatments of up to HKD550,000 per Disability3 per Policy Year, which further eases your burden throughout your treatment journey.
You will be provided with an additional cash benefit under the following circumstance(s) if relevant Eligible Expenses are payable:
The Plan covers rehabilitation treatment5 and post-Confinement home nursing5, so your financial burden will be lightened and you can focus on recovery.
The Plan provides peace of mind protection, with full coverage1 for the Eligible Expenses incurred for pregnancy complications8. Furthermore, [First-in-VHIS-market6] the amount of the respective cash benefits for Confinement in Intensive Care Unit in Hong Kong10 of HKD6,000 and death benefit9 of HKD20,000 will be doubled up if the benefit(s) is/are payable due to pregnancy complications.
The product information in this website is for reference only and does not contain the full terms and conditions, key product risks and full list of exclusions of the relevant product. For the details of benefits and key product risks, please refer to the relevant product brochure; and for exact terms and conditions and the full list of exclusions, please refer to the relevant policy provisions. FWD professional health assistance services and other ancillary services may be subject to certain terms and conditions of the third-party service providers; please refer to the terms and conditions as listed in the corresponding service leaflets and/or policy documents for details.
Do you know what factors FWD considers when handling medical claims?
Click this link to find out more about claims tips.
FWD integrates digital elements into FWD Care and launches a network doctor eBooking function for individual medical insurance on FWD eServices, a one-stop, 24/7 policy service hub. Eligible customers can now make an appointment anytime, anywhere for the following services, including:
• Designated day surgeries performed in Hong Kong and cashless facility (including outpatient colonoscopy and gastroscopy service, cataract surgery and wart treatment)
• Hong Kong doctor’s referral and cashless facility for covered cancers
Network doctor eBooking function is now available on FWD eServices, allowing you to access the eBooking platform of our partner anytime, anywhere to book for services needed, such as designated day surgeries and cashless facility, doctor referral service, and Mainland China VIP hospitals network appointment and accompanying services.
The eBooking function is user-friendly and convenient. Check out the video now to learn more!
vBooster Medical Plan is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability...
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