Medical Concierge Service - PREMIER THE ONEcierge

PREMIER THE ONEcierge

PREMIER THE ONEcierge, the market’s first one-stop solution tailored by a professional health management team, provides you with access to priority treatment across the Pan-Asia Region covering Hong Kong, Mainland China, Taiwan, Singapore and Japan.

One-Stop Medical Solution

Professional & experienced medical specialist team as your partner

With over 100 top-tier hospitals¹ and access to leading medical specialists, PREMIER THE ONEcierge is your most trusted health companion. With us, you can rest assured that you will receive eligible treatment from the best-suited doctor in the region when needed. The premier services are including:

Professional inpatient medical advice service²
Hospitalisation itinerary arrangement
Cashless facility³ covers from end to end
Personalized travel-related assistance⁴ for flights, accommodation, ground transfers and visa applications.

Hong Kong – Covering all private hospitals with medical concierge services

Providing cashless facility³ for hospitalisation in all of Hong Kong’s 13 private hospitals, enabling you a worry-free recovery.

China – Connecting you with top-tier hospitals including International VIP access privileges

An extensive network of all 3A hospitals with cashless facility (over 300 top-tier hospitals in China with the "International VIP Access" privileges, which provide you a well-planned hospital admission arrangement to help you save time in queue) and let you receive the quality medical services.

Taiwan – Accessing a cutting-edge cancer treatment: proton therapy

Connected with the two top-tiers hospitals that operate one of Asia’s largest proton and radiation therapy centers, they offer the most comprehensive health care service in Taiwan. The concierge service also provides you with personalized travel-related assistance⁴.

Singapore – Bringing you the privileged “Hospitels” medical concierge services

Partnering with the leading private healthcare provider in Asia, Parkway Hospitals Singapore, we initiate the concept of "Hospitels" ("Hospitals like hotels") in four hospitals to bring the most advanced surgical technology in the region.

Japan – Providing advanced cancer treatment

Japan has the top-class cutting-edge cancer treatments, while in PREMIER THE ONEcierge, three out of the 41 designated network hospitals in Japan are ranked among the top five hospitals, offering the best types of cancer treatment.

The One & Only

With the extended service⁵ network to the Pan-Asia Region, PREMIER THE ONEcierge is exclusively for customers of TheOne Medical Plan, vTheOne Medical Plan⁶,vPrime Signature Medical Plan⁶, vPrime Medical Plan⁶, vBooster Medical Plan⁶ and MyMillion Medical Plan. You can get full recover⁷ for hospitalisation and surgical expenses under the relevant plans, easing the financial burden.

The product information in this website is for reference only and does not contain the full terms and conditions, key product risks and full list of exclusions of the policy. For the details of benefits and key product risks, please refer to the product brochure; and for exact terms and conditions and the full list of exclusions, please refer to the policy provisions of the plan.

Remarks

Want to know more about the service?

Get personalised advice

Can’t decide what’s best for you?

Call customer support

We’re here to help Mon – Fri 9am – 6pm and Sat 9am-1pm.

Start a live chat now

We’re available 24/7.

Leave a message

Send us your enquiries, or any feedback. We’ll get back to you shortly.

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used.

For more details please read our Cookie Policy.