The things you need to know before you make a claim
This is for Group claims, via your place of work. If you have a personal insurance plan, please head to our dedicated personal insurance claims page.
This plan covers accidental dismemberment.
Contact HR
Check with your HR department on the policy details, for example policy number and cover, and their preferred claims procedure. We would need the policy number to provide support.
Please make a note of our deadlines
For accidental dismemberment and accidental death claims, please note that we need you to submit all claim forms within 45 days of the date of loss or dismemberment. If you feel ready, you can also submit the documents we need with your completed form(s). Or, if you prefer, we offer an additional 45 days - from when we receive the claim form(s) - to then send in the documents we need.
