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FWD Be True

What’s more, we are going to seek truth from facts, demonstrating our dedication to insurance excellence through our genuinely designed products, heartfelt services and authentic data.

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<h2>FWD Be True</h2><p>Expressing true thoughts and feelings is impactful. We connect, resonate and get inspired through candid conversations.</p><p>At FWD, we embrace the spirit of speaking one’s mind. We listen to what people really think and share their thoughts just as they are – nothing more, nothing less. Be you, be true and be frank with us.</p><p>What’s more, we are going to seek truth from facts, demonstrating our dedication to insurance excellence through our genuinely designed products, heartfelt services and authentic data.</p>

<h2>Ivan, the ultimate people-pleaser, says, “I’m your dedicated organising guru at your service.”</h2><p></p><p>Say goodbye to Ivan and enjoy the ultimate convenience with <a href="https://www.fwd.com.hk/en/fwd-eservices/?utm_source=blog&utm_medium=blog-cta&utm_campaign=10life&utm_content=fwd-be-true" target="_self">FWD eServices</a><sup>9</sup>. It’s your all-in-one platform to manage insurance policies, file claims, find doctors, and more.</p>

<h2>Sharon, a company veteran, says "Is there anything you've been passionately pursuing for 10 years?”</h2><p></p><p>FWD has been firmly rooted in Hong Kong for over 10 years! Since we started out in this dynamic city in 1977, we’ve been changing the way people feel about insurance through our customer-led approach and digitally-enabled experiences.</p><ul><li>No. 1 by percentage growth of life insurance intermediaries’ headcount in Hong Kong.<sup>1</sup></li><li>New business sales from local customers soared by nearly 20% YoY,<sup>2</sup> outperforming the industry.</li></ul>

<h2>Mrs. Chan, a frequent market shopper, says, “Fingers crossed that I’d never have to file a claim!“</h2><p></p><p>Mr. Chan from FWD’s claims department: “But with FWD, if you ever have to, you can file claims, get approval and receive prompt payment in as fast as 37 seconds!"<sup>3</sup> </p>

<h2>Zoey, a fashion and beauty enthusiast, says, “It’s impossible to get concert tickets!”</h2><p></p><p>Over 910,000 people enjoyed 26 concerts and events through <a href="https://fwdmax.fwd.com.hk/?utm_source=blog&utm_medium=blog-cta&utm_campaign=10life&utm_content=fwd-be-true#/" target="_self">FWD MAX</a> last year. Can't get a ticket this time? We’ve got you covered for the next shows – register for a free membership now to get a HK$50 supermarket voucher, 250 MAX points<sup>4</sup> and a chance to enter lucky draws for show tickets!</p>

<h2>Katie, a busy office worker, says, “Everything is urgent! Do you think things can be done with just a click?”</h2><p></p><p>FWD makes the insurance journey easy! From medical, life, home to travel, <a href="https://www.fwd.com.hk/online-insurance/en/" target="_self">FWD online insurance platform</a> covers it all with expert support. Take some time to think about the protection you need with FWD. Get insurance protection in just one click!</p><p></p><p>Apply online with the promo code "BeTrue" for up to 70% off your first-year premium!<sup>5</sup></p>

<h2>Michelle, a hopeless romantic, says, "I want no gap in our relationship!"</h2><p><a href="https://www.fwd.com.hk/en/vhis/vprimesignature/?utm_source=blog&utm_medium=blog-cta&utm_campaign=10life&utm_content=fwd-be-true" target="_self">FWD’s vPrime Signature Medical Plan</a> bridges the gap in your health protection coverage and extends strong support, offering:</p><ul><li>Up to HK$16 million in Annual Benefit Limit<sup>6</sup></li><li>6 flexible Deductible options<sup>7</sup></li><li>Waived Deductibles for designated crises<sup>8</sup></li></ul><p></p><p>VHIS provider registration number: 00036; vPrime Signature Medical Plan VHIS Plan Certification Number: F00070; vPrime Signature Medical Plan is a Flexi Plan certified by the Government under the Voluntary Health Insurance Scheme (“VHIS”) and is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability). The above product information does not include the complete terms and conditions of the policy and is subject to the terms and conditions of the relevant plan. For details on the specific features, benefits and complete terms and conditions, exclusions and major product risks of the above life insurance product, please refer to the FWD HK website, the relevant product brochures and policy terms. Before proceeding, please confirm you understand this product’s features and that it fits your need(s). This promotion material is intended to be distributed in Hong Kong only and shall not be construed as an offer to sell, a solicitation to buy or the provision of any insurance products of FWD Life outside Hong Kong. All selling and application procedures of the promotion must be conducted and completed in Hong Kong.</p>

<h2>Mimi, an office social butterfly, says, “We must get together for a drink sometime!”</h2><p></p><p>However, that would probably never happen. At FWD, we truly mean what we say. Our customer support team is dedicated to offer immediate solutions to customers’ questions and issues, reaching a first-contact resolution rate of 98%.<sup>10</sup></p>

<h2>Auntie Wah, a cleaner at a radio station, says, “Another “participation award”? I’m good, thanks.”</h2><p></p><p>FWD is the only insurer recognised as “10Life Health Insurer of the Year” and receives the most 5-star ratings - a total of 16 - in Hong Kong for its health protection products.<sup>11</sup> This’s definitely a prestigious accolade!</p>

<h2>David, a second-generation rich who extends his love to his sweetheart’s family, says, “Only money matters? What about love?”</h2><p></p><p>FWD goes beyond claims. From preventation, treatment to recovery, FWD Care provides physical and mental support to you and your family.</p>

<h2>Ah Keung, a binge-watcher and a music lover, says, “Of course I have family subscriptions for music and streaming services.”</h2><p></p><p>Now it’s time to think about a plan that offers protection for you and your children.</p><p>Here at FWD, one plan can benefit two generations.</p><h3><a href="https://www.fwd.com.hk/en/vhis/vfamily/?utm_source=blog&utm_medium=blog-cta&utm_campaign=10life&utm_content=fwd-be-true" target="_self">vFamily Medical Plan (VHIS)</a></h3><ul><li>Worldwide<sup>13 </sup>full coverage<sup>14</sup> for a wide range of hospitalisation and surgical expenses</li><li>Extra rewards for staying healthy and enjoying individual and famliy’s no claims premium discount available up to 30%</li></ul><h3>Family Booster for Child Option<sup>15</sup> offers optional benefits without the need of providing health evidence, a first-in-Hong Kong<sup>16</sup> initiative.</h3><ul><li>The coverage for each of your current and/or future children will remain effective until he/she reaches age 19 (attained age)</li><li><p>Includes the option to apply for a designated medical plan<sup>17</sup> for your child at specified ages</p></li></ul><p></p><p>vFamily Medical Plan is a Flexi Plan certified by the Government under the Voluntary Health Insurance Scheme (“VHIS”) and is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) (VHIS provider registration number: 00036). Family Booster for Child Option is an optional benefit selected by the policyholder at the time of application and is not part of the VHIS Certified Plan – vFamily Medical Plan. Individual and extra no claims premium discounts are not applicable to the premium of Family Booster for Child Option. Any benefit amount(s) paid under the Family Booster for Child Option shall not be counted towards any benefit limit(s) as applicable under vFamily Medical Plan and shall not affect the coverage available to the Insured Person and/or the eligibility of no claims premium discount under vFamily Medical Plan. The product information above does not contain and is subject to the full terms and benefits of the policy. For the policy benefits, coverage benefits, full terms, exclusions and key product risks of the above life insurance plans, please visit our corporate website or refer to the relevant product brochures and the policy provisions. Before proceeding, please confirm you understand this product’s features and that it fits your need(s). This advertising material is intended to be distributed in the Hong Kong Special Administrative Region only and shall not be construed as an offer to sell, a solicitation to buy or the provision of any insurance products of FWD outside the Hong Kong Special Administrative Region. All selling and application procedures of the product must be conducted and completed in the Hong Kong Special Administrative Region.</p>

<ol><li>Based on Pi Financial Services Intelligence report - September 2022 and September 2023. Non-bank insurers only.</li><li>Provisional Statistics on Hong Kong Long Term Insurance Business - January to September 2022 and January to September 2023, Insurance Authority of Hong Kong. The calculation combines the new business sales from local customers for individual and group businesses.</li><li> “You can receive claims approvals and get paid in just 37 seconds” refers to Instant claims service in FWD eServices. This includes FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) personal accident claims and hospitalisation claims up to HK$5,000 and HK$10,000 respectively. </li><li>The promotional code for new members is limited to a single use. Rewards are limited and available on a first-come, first-served basis. Once redeemed, the offer will cease. Participants are bound by the terms and conditions. The data provided represents the total interaction count at concerts and events sponsored or supported by FWD Life Insurance Company (Bermuda) Limited  (incorporated in Bermuda with limited liability) in 2023.</li><li>The above content is sponsored/presented by FWD Financial Limited (“FWD Financial”). FWD Online Insurance Platform (https://www.fwd.com.hk/online-insurance/) is operated by FWD Financial. FWD Financial (licence no. FA2568) is an appointed and licensed insurance agent of FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) and Bolttech Insurance (Hong Kong). This promotion material is intended to be distributed in Hong Kong only and shall not be construed as an offer to sell, a solicitation to buy or the provision of any insurance products of FWD Life outside Hong Kong. All selling and application procedures of the promotion must be conducted and completed in Hong Kong. For the actual premium discount, please see FWD Online Insurance Platform for the offer’s terms and conditions. Before proceeding, please confirm you understand this product’s features and that it fits your need(s).</li><li>The benefit limit is up to HK$11 million (Standard Benefit Level) or HK$16 million (Superior Benefit Level) per Policy Year, and there is no lifetime benefit limit.</li><li>Deductible shall mean a fixed amount of Eligible Expenses or expenses that, in a Policy Year, the policyholder must pay before FWD shall reimburse the remaining Eligible Expenses or remaining expenses.</li><li>For the definition of the designated crises, 90-day waiting period, and other benefit details, please refer to the Supplement – First-dollar coverage – Deductible waived for designated crises of the Policy provisions.</li><li>FWD eServices is owned by FWD Financial Limited (licence no.FA2568). FWD Financial Limited is an appointed and licensed insurance agent of FWD Life Insurance Company (Bermuda) Limited and Bolttech Insurance (Hong Kong) Company Limited . It is also authorised by the Hong Kong Insurance Authority to carry out general and long-term insurance business in Hong Kong (including investment-linked long term insurance policies). To use FWD eServices, users must be our policyholders and register on our website or application. We will ensure that FWD eServices provides the latest and accurate information.</li><li>The above data represents the first-contact resolution rate of FWD’s customer support team in 2023 based on internal statistics.</li><li>10Life calculates the estimated average coverage rate and makes ratings based on the publicly available information of insurance companies. For details, please refer to the 10Life website. The Information Is only a statement made by FWD Life Insurance based on the information on the 10Life website and its understanding of it. FWD Life Insurance does not assume any responsibility for any errors or omissions. The information is as of January 15, 2024. The product series that have received a 5-star rating are the vBooster Medical Plan, vPrime Signature Medical Plan, vTheOne Medical Plan (Premier and Standard Plus), Crisis OneMaster Series, and Crisis USupporter/Crisis USupporter Pro. vBooster Medical Plan (Certification Number: F00069), vPrime Signature Medical Plan (Certification Number: F00070) and vTheOne Medical Planthe (Premier and Standard Plus) (Certification Number: F00067) are Flexi Plans under the Voluntary Health Insurance Scheme (“VHIS”) and are underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) (VHIS provider registration number: 00036).</li><li>FWD Care is arranged by FWD Life Insurance (Bermuda) Company Limited (incorporated in Bermuda with limited liability) (“FWD”) and is provided by third-party service providers. FWD will not be responsible or liable for any services offered by the third-party providers under the plan. This service is not a part of the policy or benefit item under the policy provisions of FWD insurance products. This service is only available in Hong Kong Region.</li><li>Eligible Expenses incurred for psychiatric treatments, cash benefit for Confinement in Intensive Care Unit in Hong Kong and cash benefit for Confinement in Intensive Care Unit in Hong Kong due to pregnancy complications shall only be payable for Confinement in Hong Kong. Please refer to Section 3(l) of Part 6 of the Terms and Benefits and Sections 8 and 9 of the Supplement – Other benefits under the Policy provisions for details.</li><li>Full cover / Full coverage shall mean no itemised benefit sublimit, the actual amount of Eligible Expenses and other expenses charged is subject to the aggregate limit per Disability per Policy Year. Full cover / Full coverage applies to selected benefit items only. </li><li>Not only does the insured person of vFamily Medical Plan can enjoy comprehensive protection, each of the Insured Person’s current and/or future children will be entitled to the benefits and/or rights under the Family Booster for Child Option upon approval of the policyholder’s nomination for the covered child. Subject to relevant  waiting period, benefit limit (if applicable) and terms and conditions. </li><li>Per a comparison made by FWD Life on 4 March 2024 among the medical plans of key insurers available in Hong Kong.</li><li>This option is only applicable if the Family Booster for Child Option has been in force for at least 2 consecutive Policy Years from the Family Booster for Child Option Effective Date</li></ol><p></p><p>The product information above does not contain and is subject to the full terms and benefits of the policy. For the policy benefits, coverage benefits, full terms, exclusions and key product risks of the above products, please visit our corporate website or refer to the relevant product brochures and the policy provisions. This material is intended to be distributed in the Hong Kong Special Administrative Region only and shall not be construed as an offer to sell, a solicitation to buy or the provision of any insurance products of FWD outside the Hong Kong Special Administrative Region. All selling and application procedures of the product must be conducted and completed in the Hong Kong Special Administrative Region. Before proceeding, please confirm you understand this product’s features and that it fits your need(s).</p><p></p><p></p><p>The information above is provided by FWD Financial Limited (“FWD Financial”) and FWD Life Insurance Company (Bermuda) Limited (“FWD Life “), and is intended for reference and general education purpose only. FWD Financial, FWD Life, their subsiding companies or their respective directors or employees make no express or implied representations, statements or warranties as to the accuracy, completeness or suitability for any particular purpose of the information provided.In no event shall FWD Financial, FWD Life, their subsiding companies or their respective directors or employees liable in any way for any consequences resulting from the use or reliance upon this article, and shall not incur any legal liability (including third-party liability). Users should evaluate all the information contained in this article and seek independent professional advice.</p>

FWD 真心唔怕講 | FWD Be True

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Consequences of improper treatment of ankle sprains

Learn treatment techniques and exercises.

Sports

<p><span><span>People are focusing more on their health in the past few years. Over 50% of respondents </span><span>in a </span><span>survey</span><span> said that they </span><span>have</span><span> resumed</span><span> their pre-pandemic exercise routine and habits</span></span><span><span><span><sup>1</sup></span></span></span><span><span>. </span><span>Due to </span><span>the </span><span>increasing</span><span> </span><span>popularity of exercising</span><span>, the number of sports and </span><span>recreation</span><span>-</span><span>related injuries </span><span>has</span><span> also increased. According to a survey done by the Hong Kong Department of Health, over 37% of injuries sustained by those in the 15-24 age group were caused by exercise</span></span><span><span><span><sup>2</sup></span></span></span><span><span>. In this article, we have collated a simple first aid guide on what </span><span>you </span><span>should </span><span>do if you meet with acute injuries while engaging in exercise</span><span>.</span></span><span><span></span></span><span></span></p><p>What are some common sports injuries and which sports are more prone to injury?&nbsp;&nbsp;</p><p>Some sports that are gaining popularity include football and basketball, which involves a lot of jumping, turning and intense collision. As a result, these sports are likely to result in injury<sup>3</sup>. One of the most common sites of sports injury is at the knee joint. If the injury at the knee joint is not treated properly, it would not be easy to stabilize the joint in the future. Should you tear a knee cartilage, also known as a sprained ankle, it is important to stop exercising immediately and start treatment. Apply ice to the swollen area as soon as possible, then stabilize the knee with a bandage to stabilize it. After which, seek medical treatment as soon as possible.</p><p>Compared to ball sports, running is easier to get into, and with a simple set of exercise clothes and running shoes, you can run anytime, anywhere. However, because it is a non-contact sport, many people underestimate the fact that it is one of the easiest sports to get injured. Many people tend to overlook warming up before a run. Thus, ligament and ankle sprains are common. Running without adequate warm-up can easily cause ligament sprains and ankle sprains. Moreover, the rise in street running culture in recent years, has resulted in more cases of twisted ankles due to uneven ground surfaces.&nbsp;</p><h2>What is a sprained ankle, also known as a twisted ankle?&nbsp;</h2><p>An ankle sprain is one of the more common sport injuries. It is usually defined as the outward or inward twist of the ankle. For example, if you accidentally twist your ankle while running, it can cause a sprain. In serious cases, a sprained ankle can lead to the tearing or fracturing of ligaments. The blood vessels in the area of the sprain burst, resulting in congestion, causing swelling and pain. It may even be difficult to balance the ankle and foot. Not sure what to do in the case of an ankle sprain? Here are four steps you can follow to handle the situation.&nbsp;</p><h3>Step 1: Raise the injured area</h3><p>Objective: Stop additional swelling at the sprained area.</p><p>Method: To reduce swelling and improve blood circulation, lie down and slowly elevate the sprained area.</p><h3>Step 2: Apply a cold compress</h3><p>Objective: Decrease inflammation and pain in the affected area.&nbsp;</p><p>Method: Place wrapped ice cubes in a towel on the sprained area every 2-4 hours for about 10-15 minutes. Do not apply ice directly to the affected area as it can result in nerve damage or frostbite.&nbsp;&nbsp;</p><h3>Step 3: Apply pressure by wrapping a bandage around the affected area</h3><p>Objective: Applying pressure helps to reduce bruising and swelling.&nbsp;</p><p>Method: Wrap the affected area with an elastic bandage to apply the appropriate pressure on it. If the bandage is wrapped too loosely, it will not be able to achieve the purpose of applying pressure. If it is wrapped too tightly, it could cause numbness and poor blood circulation.&nbsp;&nbsp;</p><h3>Step 4: Have enough rest</h3><p>Objective: Ensure that the affected area has enough rest to avoid overexertion of the ligaments and worsening of pain.&nbsp;</p><p>Method: Rest and reduce activity within 48 hours of the injury. Slowly resume normal activities after 48 hours, depending on the degree of pain and extent of the injury.&nbsp;</p><p>There are different degrees and recovery times of ankle sprains. The sprains are classified into three levels: mild sprain, moderate sprain, severe sprain. Each level of sprain has different recovery times.&nbsp;</p>

<h3>Level 1: Mild sprain</h3><p>Ankle ligaments are not significantly torn, slight swelling at the ankle, the ability to move is not affected greatly.&nbsp;</p><p>Recovery time: Approximately 2-3 weeks.&nbsp;&nbsp;</p><h3>Level 2: Moderate sprain</h3><p>Certain ankle ligaments are torn, swelling and pain is significant. There could be bruises appearing in the affected area. One could experience severe pain when walking.&nbsp;</p><p>Recovery time: Approximately 4-6 weeks.</p><h3>Level 3: Severe sprain</h3><p>In severe sprains, the ankle ligaments could be torn completely, which could even damage nerve fibers. While the pain level may not be as high as a moderate sprain, there will be extensive bruising, inhibiting walking.&nbsp;</p><p>Recovery time: Approximately 8-12 weeks.&nbsp;</p><h2>How can you prevent ankle sprains?</h2><p>Prevention is better than curing. Here are some ways that to prevent you from suffering from a sprain:&nbsp;&nbsp;</p><h3>Ensure you do a proper warm up&nbsp;</h3><p>It is common for people to skip warming up and head straight to exercising. The recommended time to spend on warming up is about 5-10 minutes. Warming up before exercising and cooling down afterwards can help to prevent sprains and strains.&nbsp;</p><h3>Use sports bandages</h3><p>Sports bandages can help in stabilizing the ankle joint during exercise.&nbsp; Most people have the habit of engaging in intense exercise only during the weekends, but they should avoid doing so as it could result in over exertion of the body. It is recommended to engage in workouts across the week and not just during the weekends.&nbsp;</p><h3>Train your lower body</h3><p>Training your lower body daily can help reduce the possibility of spraining your ankle. Some exercise that you can try include:&nbsp;</p><ul><li>Stand on one leg for about 30 seconds to 1 minute. Repeat 3 times. This can help to train your muscles at the lower limb and your balance.&nbsp;</li></ul><ul><li>Jump or squat on one leg for about 30 seconds to 1 minute. This helps to train the stability of the ankle joint.</li></ul>

<p></p><ol><li>Source: Hong Kong Anti-Cancer Society, "<em>Survey says nearly 70% of Hongkongers change their exercise and eating habits due to COVID-19</em>", 2020</li><li>Source: Centre for Health Protection, "<em>Unintentional Injury Survey 2018</em>", 2018</li><li>Source: Centre for Health Protection, "<em>Sports Injuries</em>"</li><li>Source: Saint Paul’s Hospital Taiwan, "<em>Principles of Treating Sprains</em>"</li></ol><p></p><p>The above information is provided by FWD Financial Limited ("FWD Financial") for reference and educational purposes only. It does not constitute an offer to buy or sell any insurance products outside of Hong Kong. Before purchasing any insurance product, you should understand your needs and affordability, read the policy carefully, and select suitable product. FWD Financial is an appointed insurance agency of FWD Life Insurance (Bermuda) Company Limited (incorporated in Bermuda with limited liability) (“FWD Life”). FWD Financial, FWD Life, their subsiding companies or their respective directors or employees make no express or implied representations, statements or warranties as to the accuracy, completeness or suitability for any particular purpose of the information provided. In no event shall FWD Financial, FWD Life, their subsiding companies or their respective directors or employees liable in any way for any consequences resulting from the use or reliance upon this article, and shall not incur any legal liability (including third-party liability). Users should evaluate all the information contained in this article and seek independent professional advice.</p><p></p>

【足踝扭傷】處理不當，拗柴後果可大可小 | Suggestions for Prevention and Treatment of Sprained Ankles

Suggestions for preventing sprained ankles | FWD HK

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Common hiking accidents: risks and precautions

Learn how to keep safe on the trails as you explore the various risks of hiking.

<p>Hiking and trekking not only help in relaxing the mind and improving physical fitness, but it also allows people to rediscover the beauty of their own country. As more people engage in hiking activities, the number of hiking accidents has also increased. According to the Hong Kong Fire Services Department's 2021 work report, there were 951 mountain rescue incidents, an increase of 58% compared to 602 in 2020, with 598 people injured and 14 fatalities<sup>1</sup>.</p><h2>What are some common hiking accidents?</h2><p>Hiking and trekking not only help in relaxing the mind and improving physical fitness, but it also allows people to rediscover the beauty of their own country. As more people engage in hiking activities, the number of hiking accidents has also increased.</p><p>Unforeseen circumstances can take place as we hike no matter how prepared you may be. For those who want to have peace of mind as they hike, one may consider getting some additional financial protection. However, should you purchase medical insurance or personal accident insurance? This article will talk about the common types of hiking accidents,and compare medical insurance and accident insurance to help you decide how to choose the most suitable protection.</p><p>There are three common types of hiking accidents:</p><h3>1. Twisted and sprained ankles</h3><p>One of the most common hiking accidents among novice hikers is twisted and sprained ankles<sup>2</sup>. Accidentally stepping on loose rocks or meeting with uneven mountain roads can cause ankle sprains. One way to prevent ankle injuries is to have the proper hiking equipment such as high-top hiking boots as it can provide sufficient grip and foot support<sup>3</sup></p><p>If you happen to sprain your ankle while hiking, stop hiking immediately and find another way to descend the mountain. You can also use hiking poles when descending. After descending, rest and seek the appropriate first aid treatment. If your ankle’s condition does not improve after first aid, it may be necessary to see a doctor or even be hospitalized. People who have previously sprained their ankles may have a chance of spraining their ankle again as their ligaments are injured, making the ankle unstable for a long period of time. Thus, it is important to have ample rest and engage in rehabilitation after each injury to reduce the chance of a repeated injury.</p><h3>2. Abrasions on hands and feet</h3><p>On top of sprains, suffering from scrapes and abrasions on your hands and feet are common injuries in hiking accidents. This is especially so when attempting more challenging hiking routes where hikers may need to use their hands and feet to climb and grab trees or rocks. They may sometimes even have to cut through the forest. Without the proper equipment and clothing, it is easy to scrape and bleed on your hand and feet. These scrapes could also leave scars. It is best for novice hikers to avoid challenging hiking routes for their safety.</p><h3>3. Heat stroke and dehydration</h3><p>When hiking in a hot and humid climate, heat stroke and dehydration are common in hiking accidents<sup>4</sup>. Hikers should prepare enough water and electrolytes to prevent dehydration and take precautions to avoid their body from overheating. This could include wearing light-coloured breathable clothing and avoid hiking during the hottest time of the day.</p><p>What else can you do to protect yourself during hiking besides preparing suitable equipment? One way would be to protect yourself financially. Before deciding which insurance to purchase, you should first understand the nature of two common types of insurance: personal accident insurance and medical insurance<sup>5,6</sup>.</p>

<p></p>
<table>
  <colgroup data-width='661'>
    <col style="width:27.6853%" />
    <col style="width:35.5522%" />
    <col style="width:36.762499999999996%" />
  </colgroup>
  <thead>
    <tr>
      <th></th>
      <th>Personal accident insurance</th>
      <th>Medical insurance</th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>
        <p>Coverage</p>
      </td>
      <td>
        <ul>
          <li>Accidental death</li>
          <li>Permanent disability</li>
          <li>Medical expenses for treatment</li>
        </ul>
      </td>
      <td>
        <ul>
          <li>Hospitalisation and other medical expenses</li>
          <li>Cash compensation for each day you are hospitalised</li>
        </ul>
      </td>
    </tr>
    <tr>
      <td>
        <p>Compensation basis</p>
      </td>
      <td>
        <ul>
          <li>Accidental injury caused by sudden external incidents</li>
        </ul>
      </td>
      <td>
        <ul>
          <li>Medical expenses within the scope of coverage</li>
        </ul>
      </td>
    </tr>
    <tr>
      <td>
        <p>Compensation method</p>
      </td>
      <td>
        <p>Generally divided into two types:</p>
        <ul>
          <li>One-time compensation: Given for accidental death or amputation; permanent disability</li>
          <li>Compensation for related medical expenses caused by accidents, such as hospitalisation expenses or outpatient expenses such as traumatic injuries, can be claimed on the basis of actual reimbursement</li>
        </ul>
      </td>
      <td>
        <ul>
          <li>Based on medical expenses incurred, when the insured person suffers from a disease or injury within the scope of coverage of the policy, they can claim the corresponding medical expenses.</li>
        </ul>
      </td>
    </tr>
    <tr>
      <td>
        <p>Common exclusions</p>
      </td>
      <td>
        <ul>
          <li>Routine health check-up</li>
          <li>Suicide</li>
          <li>Participating in risky activities</li>
        </ul>
      </td>
      <td>
        <ul>
          <li>Routine health check-up</li>
          <li>Plastic surgery</li>
          <li>Participating in risky activities</li>
        </ul>
      </td>
    </tr>
  </tbody>
</table>
<h2>Should you choose accident or medical insurance for financial protection when hiking?</h2>
<p>Medical and personal accident insurance are different in nature. Most medical insurance policies only provide coverage for surgical expenses and hospitalisation. If the insured suffers from an injury which does not require any hospitalisation, but only requires outpatient treatment, most medical insurance policies will not provide compensation. Furthermore, medical insurance can only protect the insured person's relevant medical expenses by the actual cost method.</p>
<p>In the unfortunate event that the insured person passes away or becomes permanently disabled, the medical insurance is not able to help financially in terms of the long-term living needs of the insured and their loved ones. On the other hand, personal accident insurance can provide a lump-sum cash payout to help the insured person and their family members alleviate the sudden economic difficulties. One should carefully evaluate their insurance needs before deciding which insurance to purchase. They should also check if they are able to purchase both medical and personal accident insurance at the same time to help themselves get better coverage.</p>

<p></p><ol><li>Source: HKSAR Government Press Release, "<em>Fire Services Department 2021 Year-end Review</em>", 2021</li><li>Source: Primary Care Education Foundation, "<em>It’s easy to get sprains when hiking. Use guards to protect joints</em>", 2021</li><li>Source: Mountaineering Council of HK, "<em>It’s easy to get sprains when hiking. Use guards to protect joints"</em>, 2021</li><li>Source: Centre for Health Protection, "<em>Beware of Heat Stroke</em>", 2023</li><li>Source: Investor and Financial Education Council, "<em>Accident Insurance</em>"</li><li>Source: Investor and Financial Education Council, "<em>Medical Insurance</em>"</li></ol><p>The above information is provided by FWD Financial Limited ("FWD Financial") for reference and educational purposes only. It does not constitute an offer to buy or sell any insurance products outside of Hong Kong. Before purchasing any insurance product, you should understand your needs and affordability, read the policy carefully, and select suitable product. FWD Financial is an appointed insurance agency of FWD Life Insurance (Bermuda) Company Limited (incorporated in Bermuda with limited liability) (“FWD Life”). FWD Financial, FWD Life, their subsiding companies or their respective directors or employees make no express or implied representations, statements or warranties as to the accuracy, completeness or suitability for any particular purpose of the information provided. In no event shall FWD Financial, FWD Life, their subsiding companies or their respective directors or employees liable in any way for any consequences resulting from the use or reliance upon this article, and shall not incur any legal liability (including third-party liability). Users should evaluate all the information contained in this article and seek independent professional advice.</p>

【行山意外】新手行山注意！香港17個高危行山黑點 | Common accidents when hiking: risks and precautions

Common accidents when hiking: risks and precautions | FWD HK

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